BUSINESS INTELLIGENCE ESSENTIALS

BUSINESS INTELLIGENCE ESSENTIALS IS COMPREHENSIVE BI PLATFORM DEVELOPMENT SERVICES

INCLUDES

  • designing overall BI Architecture
  • building Data Model converging different data sources
  • developing datawarehouse on client chosen platform
  • enabling self service reporting on client chosen reporting tool
  • populating 50+ Off the shelf reports and dashboard
  • integrating data sources over time to enable Single Customer View
  • managing BI services and support 24/7
  • setting up BI governance framework

WHICH HELPS IN

  • unlocking vital information about business and more importantly your customers
  • exploring customer data so that you know what to maximize. What to optimize, where to invest and how to increase demand from your customers and deliver more of what your customer want
  • creating Universal Customer Identifiers and mapping rules to ensure a consistent and comprehensive of your customers across brands, products and channels
  • Streamlining the number of technologies and third party vendors to access and clean data, reducing costs and increasing consistency of data for end users.
  • Creating an Overall Data Strategy for your business, aligned cross-functionality and with detailed plans to implement
  • Implementation of data governance framework to reduce risk but also increase the visibility of new data assets across the business
  • Identifying “Quick Wins” and hygiene factors that can be fixed quickly to improve data quality and gaps in coverage that can be creating issues for downstream reporting

DATA ARCHITECTURE

BUSINESS INTELLIGENCE ESSENTIALS:
SELF SERVICE BI PLATFORMData StorytellingEnable Self-Service ReportingEnable Data Discovery
INFORMATION MANAGEMENT FRAMEWORKSet Up Metadata ManagementDescribe Canonical Data ModelSet Up Data QualitySet Up Master Data Management
DATA MANAGEMENT PLATFORMImprove Data WarehouseSet Up Operational Data StoreSet Up Big Data PlatformSet Up Complex-event Processing
INFORMATION GOVERNANCE FRAMEWORKFormulate Information StrategyDefine Policies & PrinciplesSet Up Target Operating ModelDesign Information ModelSet Up Information CatalogueRationalise KPI Library

REPORTING SERVICES

BREADTH
  • Transaction Data
  • Web Analytics
  • Personalization
  • Live System
  • Event Detection
  • CRM system
  • Contacts
ADOPTION
  • Marketing
  • Finance
  • CRM
  • Retail
  • Risk
  • Product
  • Operations
  • Payments
  • VIP
  • Customer Services
AVAILABILITY
  • Automated Mails
  • Direct Log in View
  • Skype/Slack based messaging services
  • Alerts
SELF SERVICE ABILITY
  • Cubes
  • Direct Query
  • Off the Shelves Reports
  • Dashboards
KNOWLEDGE BASE
  • KPI/KVD cookbook collection of more
  • a 500 values, ratios, % etc
  • Updates and Communications
QUALITY
  • Data Integrity
  • Uniformity and Standards
  • Formatting
  • Definitions

Achieving Enhanced Customer Experience And Data Driven Decision Making

Best In Class Reporting
  • Scalability & Performance
  • Enhanced Integrations
  •  Change Data Capture Management
  • Self Service Reporting
Modern Data Platform
  • Big data capabilities
  • Modern Technologies & Tool Exploration
  • Unstructured & Semi structured data ingestion
  • Enhanced Data Science
  • Advanced Analytics
Real-Time Capabilities
  • Event data ingestion
  • Real-time Dashboard
  • Real-time analytics
  • Real-time decision making
Data Quality & Governance
  • Information Strategy
  • Policies and Principles
  • Target Operating Model
  • Information Model
  • Information Catalogue
  • KPI Library