BUSINESS INTELLIGENCE ESSENTIALS
BUSINESS INTELLIGENCE ESSENTIALS IS COMPREHENSIVE BI PLATFORM DEVELOPMENT SERVICES
INCLUDES
- designing overall BI Architecture
- building Data Model converging different data sources
- developing datawarehouse on client chosen platform
- enabling self service reporting on client chosen reporting tool
- populating 50+ Off the shelf reports and dashboard
- integrating data sources over time to enable Single Customer View
- managing BI services and support 24/7
- setting up BI governance framework
WHICH HELPS IN
- unlocking vital information about business and more importantly your customers
- exploring customer data so that you know what to maximize. What to optimize, where to invest and how to increase demand from your customers and deliver more of what your customer want
- creating Universal Customer Identifiers and mapping rules to ensure a consistent and comprehensive of your customers across brands, products and channels
- Streamlining the number of technologies and third party vendors to access and clean data, reducing costs and increasing consistency of data for end users.
- Creating an Overall Data Strategy for your business, aligned cross-functionality and with detailed plans to implement
- Implementation of data governance framework to reduce risk but also increase the visibility of new data assets across the business
- Identifying “Quick Wins” and hygiene factors that can be fixed quickly to improve data quality and gaps in coverage that can be creating issues for downstream reporting
DATA ARCHITECTURE
| BUSINESS INTELLIGENCE ESSENTIALS: | ||||||
|---|---|---|---|---|---|---|
| SELF SERVICE BI PLATFORM | Data Storytelling | Enable Self-Service Reporting | Enable Data Discovery | |||
| INFORMATION MANAGEMENT FRAMEWORK | Set Up Metadata Management | Describe Canonical Data Model | Set Up Data Quality | Set Up Master Data Management | ||
| DATA MANAGEMENT PLATFORM | Improve Data Warehouse | Set Up Operational Data Store | Set Up Big Data Platform | Set Up Complex-event Processing | ||
| INFORMATION GOVERNANCE FRAMEWORK | Formulate Information Strategy | Define Policies & Principles | Set Up Target Operating Model | Design Information Model | Set Up Information Catalogue | Rationalise KPI Library |
REPORTING SERVICES
BREADTH
- Transaction Data
- Web Analytics
- Personalization
- Live System
- Event Detection
- CRM system
- Contacts
ADOPTION
- Marketing
- Finance
- CRM
- Retail
- Risk
- Product
- Operations
- Payments
- VIP
- Customer Services
AVAILABILITY
- Automated Mails
- Direct Log in View
- Skype/Slack based messaging services
- Alerts
SELF SERVICE ABILITY
- Cubes
- Direct Query
- Off the Shelves Reports
- Dashboards
KNOWLEDGE BASE
- KPI/KVD cookbook collection of more
- a 500 values, ratios, % etc
- Updates and Communications
QUALITY
- Data Integrity
- Uniformity and Standards
- Formatting
- Definitions
Achieving Enhanced Customer Experience And Data Driven Decision Making
Best In Class Reporting
- Scalability & Performance
- Enhanced Integrations
- Change Data Capture Management
- Self Service Reporting
Modern Data Platform
- Big data capabilities
- Modern Technologies & Tool Exploration
- Unstructured & Semi structured data ingestion
- Enhanced Data Science
- Advanced Analytics
Real-Time Capabilities
- Event data ingestion
- Real-time Dashboard
- Real-time analytics
- Real-time decision making
Data Quality & Governance
- Information Strategy
- Policies and Principles
- Target Operating Model
- Information Model
- Information Catalogue
- KPI Library
